Shipping policy

Order Processing

Most CONQR Performance products are made to order. Orders are generally processed within 3–7 business days, excluding weekends and holidays. Processing time is separate from shipping time.

Estimated U.S. Delivery

After processing, standard U.S. delivery generally takes 5–10 business days. Delivery estimates are not guarantees and may be affected by carrier delays, holidays, weather, or address issues.

Tracking

Once your order ships, tracking information will be sent to the email address used during checkout. Please allow up to 48 hours for tracking updates to appear.

Multiple Packages

Items within the same order may ship separately because our products can be fulfilled from different facilities. Separate tracking information will be provided when applicable.

Incorrect Addresses

Customers are responsible for entering a complete and accurate shipping address. Contact us as soon as possible if an address needs to be corrected. Once an order enters production or ships, we may be unable to change it.

Lost or Damaged Orders

If your order arrives damaged, defective, or incorrect, contact us within seven days of delivery with your order number and clear photographs. We will review the issue and arrange an appropriate replacement or refund.

Shipping Questions