Refund policy

30-Day Return Window

Return requests must be submitted within 30 days of delivery. Items must be unworn, unwashed, free of odors or damage, and returned with their original tags and packaging.

Starting a Return

Email mmccall@conqrperformance.com with your order number, the item being returned, and the reason for the return. Returns sent without authorization may not be accepted.

Return Shipping

Customers are responsible for return-shipping costs for sizing, fit, or preference-related returns. CONQR Performance will cover return or replacement costs when an item arrives damaged, defective, or incorrect.

Refunds

Approved refunds are issued to the original payment method after the returned merchandise is received and inspected. Original shipping charges are non-refundable. Please allow up to 10 business days for the refund to appear after approval.

Exchanges

To receive a different size or product, return the original eligible item and place a new order. This helps ensure the replacement item does not sell out while the return is in transit.

Non-Returnable Items

Final-sale items, gift cards, personalized products, and items that have been worn, washed, altered, stained, or damaged after delivery cannot be returned.